This article tracks an ever-changing list of known issues with HITMAN 3. The list isn't exhaustive, but is intended to make players aware of the issues that are currently tracked by IOI. Sometimes, it's just to let you know that we know. If you think that there is a new bug that we should know about, please report it to us.
HITMAN 3 Known Issues
May Patch (3.30) Live Issues
Known issues in the immediate aftermath of the 3.30 patch. (Updated 11th May)
- Xbox players might encounter issues accessing the Act 2: Pride DLC
- Progression on some challenges has reset to 0
- Featured Contracts Reward Challenges might still show incorrect progress for some players
- Issues that are currently in the latest version of the game.
We’re investigating and working directly with players that have reported that the HDR implementation isn’t optimal on some setups.
→ Status: Investigating.
- Audio Cut Offs
We’re investigating an issue that can cause the background music to abruptly stop playing during gameplay.
- → Status: Investigating.
- Challenging Challenges
We’re aware of several players having issues unlocking the following challenges: The Gig is Up, Showstopper and Rent Due.
→ Status: Investigating.
- Challenging Twitter
We’re aware of one specific Twitter user who is having issues unlocking the following challenge: Versatile Assassin.
→ Status: Investigating...
- Troublesome Trophies
We’re aware of several players having issues unlocking the following trophies/achievements: Bullet Train, Train Surfing, Ripe for the Picking, Shortcut Killer, Icebreaker, Rich Harvest, Rise Up, Master the Terroir, Full House, Perfectionist
→ Status: Investigating.
- Mission Endings
In rare cases, players can run into server issues when reaching the end of a mission.
→ Status: Investigating
- Issues that were reported as a bug, but are actually intentional. Some 'none issues' may be addressed in the future.
- Missing Mastery
Several players have reported that they don’t see the ‘Mastery progress bars’ in the menu – and that’s not a bug, it’s an intentional part of our UI design. We adjust the UI depending on the device that you’re playing on to give the best experience. For example, the mastery progress bars are intentionally not visible on Switch or when playing Stadia on a mobile phone.
- Black Mirrors
The mirrors in Alexa Carlisle’s office (Dartmoor) are displayed as black, when playing in VR and when viewed from a distance. This is intentional to maintain a high level of performance.
- Shoulder Camera
HITMAN 3 does not currently allow players to toggle the shoulder camera. This was intentionally changed to only be possible when in combat. Player feedback on this change is noted.
- White Shadow Ninja
The “White Shadow” suit (Deluxe Pack unlock) is intentionally set up to be treated as a ‘ninja’ in Hokkaido. All ‘ninja rules’ that apply to the other Ninja outfit will apply to the White Shadow. The Futo Suit (IOI Account unlock) is an exception here and is treated as a ‘regular, non-ninja’ suit.
- Backlog: NPCs Ignore Toilets
We’re aware of a long-standing legacy issue where NPCs that are affected by emetic poison would prefer to use a bin/trash can rather than the toilet to throw up. We’re close to a resolution for this issue that will mean that affected NPCs will use the more logical and “challenge-completion-friendly” option more often.
→ Status: Fixed in May Patch 3.30
- Players cannot access the Requiem Pack
→ Status: Fixed in 3.20
Players are unable to reach full mastery in a location due to losing XP, but challenges still marked as complete after experiencing a server disconnect.
→ Status: Fixed on 02 March. Affected players will now see their correct mastery and XP amounts. Any unlocks that would be earned as a result of that change will now also be available in the inventory.
In rare cases, players on all platforms who own the Deluxe Edition are unable to access the digital downloads (Digital book and soundtracks)
→ Status: FIXED in version 3.11 (February 2021)
Players cannot access their Deluxe Edition content.
→ Status: FIXED. In-game content (suits and items) are unlocked by completing the Deluxe Escalations. The digital book and soundtracks can now be downloaded via your linked IOI Account.
PlayStation players are encountering a ‘failed to fetch online resources’ error.
Status: FIXED: We rolled out a fix to remedy this issue. We’re tracking other reports for future issues.
Players are encountering a ‘failed to fetch profile information’ error.
Status: FIXED. We rolled out an update on Jan 25 to remedy these issues. We’re tracking any additional reports.
Xbox players are unable to access/download the HITMAN 1 GOTY Access Pass, despite being eligible.
→ Status: FIXED. Together with MS, we’ve fixed this issue. The GOTY Access Pass will be automatically applied to Xbox players who meet the requirements. Look for it in your H3 Add-ons. Try restarting your console if you don’t see it. As an alternative, try to install/claim this specific Access Pas on the web store and install it to your console.
Players who own the PS4 disc version are unable to access the free PS5 next-gen update.
→ Status: FIXED. Together with Sony, we identified an issue and implemented a fix.
PS4 disc players should search for the next-gen upgrade on the PSN store.